What each plan includes and what it does not
Each plan has one visit a year. Pick by what you have: a deck, a deck and fence, or a yard with several pieces.
A deck and its steps, washed every visit and re-stained every second year.
The deck, plus a privacy or picket fence on the same two-year turn.
A big deck, a long fence and the pieces between them, all on one visit.
DeckA deck and its steps, washed every visit and re-stained every second year. | Deck and fenceThe deck, plus a privacy or picket fence on the same two-year turn. | Whole yardA big deck, a long fence and the pieces between them, all on one visit. | |
|---|---|---|---|
| Up to, deck and fence | 300 sq ft | 300 sq ft, 120 ft | 500 sq ft, 200 ft |
| Mildew wash | Every visit | Every visit | Every visit |
| Re-stain | Every second year | Every second year | Every second year |
| Check visit | Spring, year between | Spring, year between | Spring, year between |
| Touch-ups | Steps, rail tops | Plus gates | Plus pergola |
| Reminder text | 30 days ahead | 30 days ahead | 30 days ahead |
| Rot and board replacement | Not offered | Not offered | Not offered |
| Stripping a failed finish | Not offered | Not offered | Not offered |
A plan is a service agreement, not insurance. It is billed once a year, in the month of your first visit, and each year holds one visit: a wash and re-stain one year, a wash and check the next. To cancel, call or text before your renewal date; we text a reminder 30 days ahead, and you owe nothing for a year you have not started. Visits move when the weather moves them. Terms, limits and exclusions are in your written plan. Your price is written after the walk-through.
Plan or one-off
A single stain is the right call for some wood. Here is how the two differ, side by side.
| What you compare | A one-time stain | The two-year plan |
|---|---|---|
| Visits | A one-time stainOne, when you call | The two-year planOne a year, on a written schedule |
| Mildew wash | A one-time stainBefore the stain only | The two-year planAt every visit |
| Between stains | A one-time stainNothing until you call again | The two-year planA check visit and touch-up of steps and rail tops |
| Billing | A one-time stainWhen the work is done | The two-year planOnce a year, with a text 30 days before |
| If you move or change your mind | A one-time stainNothing to cancel | The two-year planCancel before the renewal date |
| Best for | A one-time stainWood you will only stain once, or a sale in the near term | The two-year planWood you want kept up without tracking it |
The terms
The written plan has all of it. These are the parts people ask about most.
Once a year, in the month of your first visit. We text the invoice and the month of the next visit.
Call or text before your renewal date. We remind you 30 days ahead. You owe nothing for a year you have not started.
Replacing rotted boards or posts, and stripping a stain or paint that has failed.
A plan is a service agreement. It does not cover storm, fire or water damage to the wood.
Questions
You get one visit a year. In the first year we wash the wood with a mildew cleaner, let it dry, repair the small things and stain it. In the second year we wash it again and check it, touching up the steps and rail tops. In the third year we re-stain, and the cycle repeats.
The wood we looked at and its size, the repairs we will make, how many coats, the stain tone and finish, the visit months, the yearly price, what is not included and how to cancel. You get it after the walk-through, before anything is billed.
Replacing rotted boards or posts, stripping a stain or paint that has failed, and anything we find under the wood that was not visible at the walk-through. We quote each in writing before we do it.
Yes. Call or text before your renewal date. We send a reminder 30 days ahead. You owe nothing for a year you have not started, and the terms are in your written plan.
Yes. We can add it at the next renewal or write a one-time quote now. The plan price follows the footage on the written plan.
We walk it first, then write the plan with the price on it.